Privacy Policy

Information We Collect

• Name, email, phone number, service address, and property details.
• Service preferences, special requests, feedback, reviews, and communication history.
• Website visit data such as pages visited, browser type, IP address, and device information.

How We Use Your Information

• Process bookings and provide cleaning services.
• Send confirmations, reminders, and service updates.
• Respond to inquiries, complaints, and support requests.
• Improve services based on customer feedback.
• Send promotional offers only where consent is given.

Data Protection

We use secure processes, limited staff access, and regular updates to protect customer information.

Information Sharing

We do not sell customer information. Data may be shared only with payment processors, insurance providers for claims, law enforcement where legally required, or service teams who need details to complete your booking.

Cookies and Tracking

Our website may use cookies for preferences, analytics, marketing, and session tracking. You can disable cookies in your browser settings, though some features may not work properly.

Your Rights

• Request access to your personal data.
• Request correction of inaccurate information.
• Opt out of promotional communication.
• Request deletion where legally allowed.